Frequently Asked Questions
There is so much excitement around a trip to our Tortilis Camps and we’re here to answer all your questions. We also have a good idea of what our visitors have on their minds when looking at the details of an upcoming trip so have a look at the below anticipated questions and our already supplied answers so see if we’ve got your query covered.
- 1. How do I get to Tarangire Tortilis Camp?
By road: The road from Arusha to Tarangire Tortilis Camp is 172km and this takes about 3 hours. The road to the Tarangire National Park gate is smooth and in great condition.
By Air: There are two flights which land at the Tarangire National Park
Departure at 08:00hrs from Arusha, arrival at 08:20hrs at Kuro Airstrip, or
Departure at 10:00hrs from Arusha, arrival at 11:05hrs at Kuro Airstrip – via Kilimanjaro
- 2. How do I get to Lake Manyara Tortilis Camp?
By Road: The road from Arusha to Manyara Tortilis Camp is 127km long, passes through some villages and everyday life scenery in Northern Tanzania and takes 2.5hrs. The roads to the Lake Manyara National Park gate are smooth and in great condition.
By Air: There are two flights
Departure at 08:00hrs from Arusha, arrival at 08:25hrs at Manyara Airstrip
Departure at 10:00hrs from Arusha, arrival at 11:05hrs at Manyara Airstrip – via Kilimanjaro
- 3. How do I get to Serengeti Tortilis Camp?
By road: The drive from Arusha to Serengeti Tortilis Camp is 335km and it takes 7 hours. Guests often like to stay at Lake Manyara Tortilis Camp or Ngorongoro Tortilis Camp for a night en route to Central Serengeti if they are travelling by road.
By Air: There are two flights
Departure at 08:00hrs from Arusha, arrival at 09:30hrs at Seronera Airstrip – via Manyara
Departure at 10:00hrs from Arusha, arrival at 12:30hrs at Seronera Airstrip – Via Kilimanjaro and Manyara
- 4. How do I get to Ngorongoro Tortilis Camp?
There is no airstrip in the Ngorongoro Highlands. The nearest option is to fly to the Lake Manyara airstrip, which is 2hours driver away from our Ngorongoro Tortilis Camp.
- 5. Which aero planes are used to fly from Arusha to the airstrips?
- 1. What are the GPS coordinates of the Tarangire Tortilis Camp?
- 2. What are the GPS coordinates of the Lake Manyara Tortilis Camp?
- 3. What are the GPS coordinates of the Serengeti Tortilis Camp?
- 4. What are the GPS coordinates of the Ngorongoro Tortilis Camp?
About the Parks
- 1. Why and when should I visit Tarangire National Park?
June to October is the dry season when you’ll get the most out of this National Park. November and May are very wet in this region which is a great time to see the many birds around the Tarangire river that has safari jeep tracks crisscrossing the river to get in really close to this rich habitat. Game drives for spotting lion, elephant, giraffe, leopard and a huge variety of game is always a highlight.
- 2. Why and when should I visit Lake Manyara National Park?
It’s a great place to experience the Soda Lake with thousands of pink flamingos. Over two-thirds of the park is covered by water, so a guided walking tour is a must. Bird watching of over 350 species is a tremendous spectacle and game drives for spotting lion, elephant, buffalo, leopard and a huge variety of game is always a highlight. A trip to the banana plantations of Mta wa Mbu gives some great insight into how the locals live in the area.
- 3. Why and when should I Visit central Serengeti National Park?
Safari drives to a Savannah filled with large cats. Early morning hot air balloon-ride safari. Mud pools filled with wide-mouthed, water splashing hippos. Observing the many thousands of game moving through various parts of Central Serengeti as part of the great migration. Dramatic landscapes of open Savannah and art worthy Acacia trees and game drives for spotting lion, cheetah, hyena, elephant, hippo, buffalo, leopard, migrating wildebeest and zebra, and a huge variety of game is always a highlight.
- 4. Why and when should I visit the Ngorongoro Highlands?
A must when in Ngorongoro is an all-day Safari drive with our driver-guide to the Ngorongoro Crater with a picnic lunch at a watering hole. Walking around our Acacia canopied Tortilis Camp is an adventure in itself. The half-day hike of Mount Makarot right from camp delivers spectacular views. A sundowner with the view of Lake Eyasi. And the close proximity of a local Maasai tribe means you can even have a Maasai wedding with all the festive singing and colourful tradition to create the most unique memories of all.
- 1. What are the camps like?
At right angles the red stone paths lead left and right from the mess tents to 5 tents on either side. The areas around the tents are immaculately tendered so there is no high grass or bush too close by. Each tent has its own efficient water supply, plumbing and enough distance between neighbouring tents to provide privacy and the African feeling of spacious freedom.
- 2. Can I drive a rented car to your camp?
- 3. Will I ever be alone in the camp?
- 4. Can I bring a firearm?
- 5. Can I bring my dog?
- 6. Can we travel as a group to the camps?
- 7. Can I go for a run?
- 8. Is there any loud music or noise at night?
- 9. Can we sit our in the open at the camp?
- 1. What are the tents like?
Passing from the front room into the main room is through another flap, which acts as the perfect adaptable partition from the outside world but still keeps the all around views. All the sides of the tent are able to be adjusted by lifting the many side flaps to let in as much light as you like and to allow air to flow through the tent to keep it cool.
Behind the main room is a separate extra bed and small partitioned space for a child or third person to sleep. Behind this useful extra space in the bathroom with enclosed shower, private toilet and the main area of the bathroom with a basin, luggage stand, towel rack and wooden box safe.
- 2. How many tents are there in each camp?
- 3. Can I use hair dryers in the Tent?
- 4. Are there mosquito nets in the tents?
- 5. Is hot water available for showering?
- 6. Is there a baby cot in the tent?
- 7. What kind of beds do you use and are they off the ground?
- 8. What toiletries are included?
- 9. Besides the bed, is there a place to relax in the tent?
- 10. How spacious is the tent?
- 1. Is there a safe in the tents to lock up valuables?
- 2. Are the camps safe to walk around freely?
- 3. Does wildlife actually come into the camp?
- 1. What are the vaccination requirements when travelling to Tanzania?
- 2. Is there a power supply for medical equipment?
- 3. Can I store medicine that requires cooling in the fridge?
- 4. How far is the nearest hospital from the various Tortilis Camps
Lake Manyara Tortilis Camp is a 1.5 hour drive to Fame Hospital in Karatu
Ngorongoro Tortilis Camp is a 1.5 hour drive to Fame Hospital in Karatu
Serengeti Tortilis Camp is a 45 minute drive to Seronera Dispensary or 4 Hours drive to Fame Hospital in Karatu
- 1. Do you have a clean water supply?
- 1. How do we tip staff in Tanzania?
Passport & Visa Requirements
- 1. What do I need to do to get a Visa for Tanzania and do I even need a visa?
Firstly we need to direct you to the official website for visa applications, which is www.immigration.go.tz Tanzanian immigration does not recognize nor accept any other website or agent that claims to be a Tanzanian Visa application centre.
- 2. Do I need a visa?
|Antigua & Barbuda||Malaysia
|Ashmore & Certie Island||Malta|
|British Virgin Island||Norfolk Island|
|British Indian Ocean Territory||Namibia|
|Botswana||Papua New Guinea|
|Channel Island||Ross Dependency|
|Falkland Island||South Sudan|
|Ghana||St. Kitts & Navis|
|Guyana||South African Republic|
|Heard Island||Trinidad & Tobago|
|Hong Kong||Turks & Caicos|
|Isle of Man||Tokelan|
- 3. Once I get my visa, am I guaranteed entry to Tanzania?
- 4. Is it still possible to obtain a visa on arrival?
Recent changes have meant that obtaining a visa on arrival in Tanzania can now result in lengthy delays as visitors have to queue three separate times to:
- Obtain a Government Control Number, then
- Pay for the Government Control Number, then
- Be checked by Tanzanian Immigration and have the visa issued
We urge everyone entering Tanzania through the five entry points listed below to apply on-line, to avoid having to join these three queues, which can take up to two hours.
Note, however, that currently only five entry points are fully equipped to accept the on-line visa. If you are entering Tanzania via any other entry point, you should still obtain your visa on arrival. At those other entry points (for example, Tarime Isebania), the on-line visa will still be accepted, but it will take longer to validate and will result in delays.
Entry points where the on-line visa should be presented:
- Julius Nyerere International Airport (DAR)
- Kilimanjaro International Airport (JRO)
- Abeid Amani Karume International Airport (ZNZ)
- Namanga (road border between Arusha & Nairobi)
- Tunduma (road border between Tanzania & Zambia)
Entry points where it is preferable to obtain your visa on arrival:
- Isebania Border
- 5. Which visa should I apply for?
- 6. How do I pay for my visa?
- 7. How much does a visa cost?
- 8. How do I know if my visa has been approved?
- 9. How long does my visa last for?
- 10. Apart from being required to make a payment, what other documents do I need?
Please note that your passport must have validity for at least six months after the date of your departure from Tanzania, and also have at least one full unused/unstamped visa page.
- 11. My visa application has been rejected. How do I get my fee refunded?
- 12. When should I apply for my visa?
- 13. I am from a country which is listed below in the category of ‘Referred Visa.’ When should I apply for my visa?
- 15. Referred Visa Countries
|Equatorial Guinea||Somali land|
|Mauritania||Stateless persons or persons with refugee status.|
- 16. I have received confirmation of the grant of my visa. Do I still need a yellow fever certificate?
- 17. Which entry points can I use to enter Tanzania?
- Julius Nyerere International Airport (JNIA)
- Kilimanjaro International Airport (KIA)
- Abeid Amani Karume International Airport (AAKIA)
- Namanga border
- Tunduma border
- Isebania Border
- 1. Can I bring my children along on safari?
- 1. What should I pack for a Tanzania trip?
Bring your own sunblock preference. Your tent bathroom has all the relevant soaps, lotions and bug sprays. We supply a flashlight and blankets to keep you warm for early game drives and sundowners around the fire. Warm clothing options is a good idea, but don’t expect extremely low temperatures. Regrettably you may not bring your own drinks into the Tortilis Camps.
- 2. What kind of luggage should I pack in?
- 1. What are meals like on safari?
Packed lunch served to you by the Tortilis driver guides at the perfect location in the bush will be just the unique meal you may have imagined it to be. These meals include some extra tasty spices and vivacious Tanzanian infusions. Lunch back at the Tortilis Camps are also an option every day if you are not away on a game drive or activity.
All our visitors should try the Tortilis Camps bush dinner at least once. An incredibly free-spirited way to enjoy a meal under the sparkling stars with a loved one and all the ingredients to create a memory to cherish.
Dining in the mess tent is a social affair with a wide variety of tasty, creative and uncomplicated yet stimulating meals. Hot meals with local specialities, along with pastas, fish, chicken, vegetable bakes, and salads are all available. Our much-complimented chefs enjoy rounding off each days dining with desserts to make you smile.
- 2. Do you cater for special meal requests?
- 3. Is there a variety in food to choose from?
- 4. Is the food Halal?
- 5. Can I make my own meals?
- 1. Are safaris suitable for people in wheelchairs?
- 2. Do you cater for special requests for honeymooners?
- 3. What entertainment do you provide on special occasions like birthdays/Christmas/New Years celebrations?
- 1. Can I charge my phone and which plugs can I use?
- 2. Do you use electricity, generators or solar energy?
- 1. Do you have wifi?
- 2. Is wifi available in my own tent?
- 3. Is the area covered by cell phone networks?
- 1. Is there a laundry service available?
- 2. How are the clothes washed?
- 1. What happens on a game drive?
- 2. Is it safe in the car from dangerous animals?
- 3. How does the weather influence a safari?
- 1. Can we see game from the camp?
- 2. Are the camps safe from animals?
The great Migration
- 1. What is the best time to see the Great Wildebeest Migration in central Serengeti?