Tortilis Camps Coronavirus FAQs
COVID-19 ('coronavirus') in Tanzania
We would advise anyone wishing to find out more about the COVID-19 ‘coronavirus’ to look at the information provided by the World Health Organisation (‘WHO’)
The most recently published figures showed that there had been 509 confirmed cases and 21 deaths in Tanzania.
Tanzania’s President John Magufuli declared on May 17, 2020, that the country was open for tourism. As a result, there are no longer travel restrictions imposed on visitors arriving from other countries. No compulsory quarantines are in place for foreign visitors, but the Government and the tourist industry are taking full precautions to keep visitors, as well as staff engaged in tourism, as safe as possible against the COVID-19 virus.
You can travel by road from Arusha to Ngorongoro Tortilis Camp is 205km and it takes about 4 hours. The road is in great condition all the way to our Tortilis Camp.
There is no airstrip in the Ngorongoro Highlands. The nearest option is to fly to the Lake Manyara airstrip, which is 2hours driver away from our Ngorongoro Tortilis Camp.
Arriving at the Tortilis Camps
When you arrive at one of our Tortilis Camps, your luggage will be sanitized. Any staff handling guests’ luggage will sanitize their hands before and after doing so.
Arriving at a Tortilis Camp is a very special experience and this will not change during the COVID-19 pandemic period. You will be warmly welcomed by the camp staff, who will however remain at least 1.5 metres away from you. On arrival, you will be able to sanitize your hands. If you arrive without a mask, you will be given one. You will be able to take a cold drink and refreshing towel (to maintain social distancing, camp staff will no longer hand these out to guests.)
Temperatures of all guests will be taken on arrival at the camp, at the start of their stay. Temperatures of guests will then be taken each day after breakfast, for the duration of the guest’s stay, by the designated camp staff member. On every occasion, a non-contact thermometer will be used and the temperature will be recorded. Any temperature of 37.5 C or above will be acted upon. Further details of how we will handle this situation can be found in our Standard Operating Procedures, section number 15.2.
Public Areas at Tortilis Camps
Our camp staff will all undergo training on our new Standard Operating Procedures, developed to meet the challenges of the COVID-19 period, ensuring that physical distancing measures are maintained and that no public area within the camp becomes crowded. (Our camps are spacious, but only accommodate a maximum of 30 guests at any one time, so it is relatively easy to manage this.)
Dining Experience at the Tortilis Camps
Our camp dining-rooms are spacious and as each camp has a maximum capacity of 30 persons, they never become overcrowded.
Physical distancing measures play a vital part in helping to prevent the spread of COVID-19. Tortilis Camps strives to keep a distance of 1.5 meters between persons in all camp public areas. Camp staff will be particularly vigilant in communal camp spaces such as the dining area, where guests may gather together, to ensure that a build-up of people in an enclosed space does not threaten the requirements of physical distancing measures. It may be necessary on occasion to temporarily restrict access of some guests to these areas to achieve this.
Laundry at Tortilis Camps
Staff Safety during Coronavirus
Guest Safety in Tanzania during Coronavirus
Any flight which arrives in Tanzania from abroad must be Advance Passenger Information System (APIS)-compliant, as this allows the Tanzanian Airport Authorities to identify the arrival of any possible high-risk passengers or crew members. Check with your chosen airline as to what information you need to provide. Any non-APIS compliant flights or airlines should be notified that their passengers and crews will either be subjected to pre-screening, or even be denied entry to Tanzania. Any person arriving who shows signs or symptoms of COVID-19 will be directed to a medical team for consultation.
All guests will be required by Tortilis Camps to complete a compulsory Medical Declaration Form. A form must be completed for each individual guest and this will be sent to each guest by our Health and Safety Department, one month prior to the guest’s arrival in Tanzania.